When there is a temporary shortage of items or goods in a warehouse, the supplier ships the orders in multiple deliveries. This means that the buyer receives the full order in different parts i.e. multiple deliveries. Once the buyer gets first deliver and finds out that the order is not complete and there will be another delivery, he understands that it’s because of back-ordered goods. If the buyer doesn’t want to buy the back-ordered goods, he has the right to cancel the order and inform the supplier not to make second shipment. This is done by the formal notice to cancel back-ordered goods written by the buyer and sent to the supplier.
Importance of Notice to Cancel Back-ordered Goods:
Many people think that if there is a temporary shortage of an item in the warehouse, the supplier will make the manufacturer to hurry producing the item or ask him to make it urgent. This can compromise the quality of the goods and most people don’t want to face that problem in their orders. This is why as soon they find out that their order includes back-ordered goods i.e. late delivery, they have the legal right to inform the supplier that they don’t want the back-ordered goods and they want to cancel the order. Once this notice is received by the supplier, he doesn’t need to make the shipment to that buyer. Buyers use this notice to cancel the order, inform the supplier that he didn’t deliver the order on time and now it’s too late for the buyer to accept the order, to refund the payment made by the buyer for the order or to keep the payment and adjust it for next order.
It depends on each buyer that what he wants to do with this notice. Some buyers only send this notice to inform the supplier that they don’t want back-ordered goods where some send it to inform the supplier that he didn’t make the delivery as promised and now he needs to pay the penalty. Others just write this notice in order asking the supplier to refund the order payment as they no longer want the order where some also ask the supplier to keep the money and adjust it in the next order that the buyer will place with the supplier. It also depends on different buyers if they just want refund of their payment or want to file a case against the supplier for late delivery or back-ordered goods.
Useful Tops for Writing Notice to Cancel Back-ordered Goods:
When you are required to write this formal notice, there are many things you need to take care. You can get help from these few tips that are explained here. First, you need to mention the specifics of the order that you placed with the supplier. Second, you need to mention all the dates i.e. order placement date, order acceptance date, deadline to deliver the goods and the date when the order was received by the buyer. Also you need to mention the specifics of the order that you received and the reasons why you don’t want to receive back-ordered goods. Last, you need to mention what you want the supplier to do next i.e. refund the payment, pay the penalty for late payment or keep the money and adjust in next order.
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