Notice to Cancel Delayed Goods

Here is a Sample Notice to Cancel Delayed Goods in text as well as PDF Form to help you generate such notice whenever you want.

When a buyer realizes that a supplier will not deliver the ordered items or goods on time, the buyer has the right to either wait for the delayed shipment or cancel the order and request a refund. This is particularly crucial when the supplier has committed to a specific delivery deadline. In such cases, the buyer must formally inform the supplier of the decision to cancel the order due to the delay.

Importance of Notice to Cancel Delayed Goods

For companies and organizations, timely delivery of goods is essential to maintaining schedules, managing resources efficiently, and avoiding potential financial losses. When a supplier fails to meet the agreed delivery deadline, it can disrupt the buyer’s operations. Therefore, it is important to formally notify the supplier about the cancellation of the order due to the delay and specify the desired compensation, whether it is a refund, credit for future orders, or a discount.

Useful Tips for Writing the Notice to Cancel Delayed Goods

  1. Include Order Reference:
    • Reference the order number and the agreement signed with the supplier.
  2. Mention Key Dates:
    • Specify the date the order was placed, the agreed delivery deadline, and the date the order was received (if applicable).
  3. State the Issue Clearly:
    • Clearly state that the supplier failed to meet the delivery deadline.
  4. Specify the Desired Action:
    • Indicate what you want the supplier to do next, such as refund the payment, credit the amount for future orders, or provide compensation for the late delivery.
  5. Maintain a Professional Tone:
    • Use a formal and professional tone, even if you are frustrated by the delay.

Notice to Cancel Delayed Goods {PDF Form}

Here is a preview of a Free Fill-able Notice to Cancel Delayed Goods created as a PDF Form to help anyone create such a Notice quickly,



Here is the download link for this Notice to Cancel Delayed Goods,

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Sample Notice to Cancel Delayed Goods

Here’s a sample template to help you draft a notice to cancel delayed goods:

[Your Company Letterhead]

[Your Name]
[Your Position]
[Your Company Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]

[Supplier’s Name]
[Supplier’s Company Name]
[Supplier’s Address]
[City, State, ZIP Code]

Dear [Supplier’s Name],

Subject: Notice to Cancel Delayed Goods – Order [Order Number]

I hope this letter finds you well. I am writing to formally notify you of the cancellation of our order [Order Number], placed on [Order Date]. According to our agreement, the delivery was to be made by [Agreed Deadline Date]. However, as of [Current Date], we have not received the goods.

Order Details:

  • Order Number: [Order Number]
  • Order Date: [Order Date]
  • Agreed Delivery Deadline: [Agreed Deadline Date]
  • Actual Delivery Date (if applicable): [Actual Delivery Date]

Given the importance of timely delivery to our operations, the delay in receiving the goods has caused significant inconvenience and potential financial losses. As a result, we are left with no choice but to cancel the order due to the breach of our agreement.

We request the following action to resolve this issue:

  1. Refund: Please process a full refund of the payment made for this order.
  2. Credit: Alternatively, you may credit the amount towards our next order.
  3. Compensation: We request compensation in the form of a discount or credit for the inconvenience caused by the delayed delivery.

Please confirm receipt of this notice and inform us of the actions you will take to address this matter. We expect a prompt resolution to ensure that our business relationship remains intact.

Thank you for your immediate attention to this issue. Should you have any questions or require further information, please do not hesitate to contact me at [Your Contact Information].


[Your Name]
[Your Position]
[Your Signature]

By following these guidelines and using the sample template, you can effectively communicate your decision to cancel the order due to the supplier’s failure to meet the delivery deadline, ensuring a clear and professional approach to resolving the issue.

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